At Finest Home Real Estate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us, whether through our website, in person, or via other channels.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
-
Full name
-
Email address
-
Phone number
-
Physical address
-
Property preferences or details
-
Financial and identification documents (for transactions)
-
Employment and reference details (for tenancy applications)
We may also collect non-personal information such as browser type, IP address, and usage data through cookies and similar technologies when you visit our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To respond to your inquiries and provide real estate services
-
To process property sales, rentals, and management services
-
To verify your identity and conduct background checks where applicable
-
To send marketing and promotional materials (with your consent)
-
To improve our services and website functionality
-
To comply with legal obligations and enforce our policies
3. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
-
Our trusted service providers and contractors (e.g., lawyers, valuers, maintenance teams)
-
Financial institutions for mortgage or payment processing
-
Government and regulatory bodies as required by law
-
Partner agents and developers when necessary for fulfilling your request
All third parties are bound by confidentiality agreements and are required to safeguard your data.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or loss. These include secure databases, encrypted communications, and restricted access protocols.
5. Your Rights
You have the right to:
-
Access and review your personal data
-
Request correction or deletion of your data
-
Withdraw consent for marketing communications
-
Object to certain processing activities
-
Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at: info@finesthome.co.ke
6. Cookies and Tracking
Our website may use cookies to enhance your user experience. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Finest Home Real Estate
